Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for water sports enthusiasts aged 18+ or minors with parental consent. We reserve the right to restrict access to certain areas of our website at our discretion.

1.2 Intellectual Property Rights

All content on wateradventurehub.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Submit false or misleading information

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our water sports equipment including SUPs, paddles, and accessories. However, slight variations in color or design may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

2.3 Age Restrictions

Certain products (e.g., full face snorkel masks) may have age recommendations for safety reasons. It is your responsibility to ensure products are appropriate for the intended user.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline. Orders are only binding when we issue an order confirmation.

3.2 Pricing

All prices are in USD and exclude taxes unless stated otherwise. We reserve the right to adjust prices at any time, though this won’t affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have authorization to use your chosen payment method.

3.4 Shipping

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

Delivery times are estimates only. We ship worldwide except to some Asian countries and remote areas.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• Unused and in original condition
• In original packaging with all tags
• Accompanied by proof of purchase

4.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Full face snorkel masks
• Used water sports equipment
• Items not in original condition

4.3 Refund Process

Refunds are issued within 3-5 business days after we receive and inspect your return, using your original payment method. Shipping costs are non-refundable unless the return results from our error.

4.4 Exchanges

To exchange an item (e.g., switching paddle types), follow our return process and clearly request an exchange. You are responsible for any price difference and additional shipping costs.

5. Liability and Disclaimers

5.1 Product Use

Water sports carry inherent risks. You are responsible for:

• Properly using and maintaining all equipment
• Following all safety guidelines
• Using appropriate safety gear

5.2 Limitation of Liability

To the fullest extent permitted by law, Water Adventure Hub shall not be liable for:

• Any indirect, incidental, or consequential damages
• Injuries resulting from product misuse
• Delays beyond our reasonable control

5.3 Warranty

Products come with manufacturer warranties where applicable. Please contact us for warranty claims.

6. General Provisions

6.1 Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

6.2 Governing Law

These terms are governed by the laws of California, USA. Any disputes shall be resolved in Los Angeles courts.

6.3 Contact Information

For questions about these Terms:

Water Adventure Hub
1253 Parkway Street
Los Angeles, US 90017
Email: [email protected]